THE ARCHITECTURE OF CHURNING
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Keywords

Institutional Theory
Organizational Hierarchy
Organizational Chart
Churning
Burnout

How to Cite

Ferreira, S. C. M., Correia, P. M. A. R., Lunardi, F. C., & Verdum, A. C. C. (2026). THE ARCHITECTURE OF CHURNING: BURNOUT, CHURNING AND HIERARCHY. Lex Humana (ISSN 2175-0947), 18(2), e3479. Retrieved from https://seer.ucp.br/seer/index.php/LexHumana/article/view/3479

Abstract

This article aims to establish a relationship between the hierarchical structure of an organization and churning. Based on the principle that churning has several causes, this study focuses on psychological factors, particularly burnout, as a potential cause for voluntary employee turnover. It seeks to highlight the insufficient application of organizational policies capable of retaining employees and to present practices that can mitigate both burnout and churning in hierarchical organizational structures. Finally, the limitations in the preparation of this article are discussed, and directions for improvements by future researchers are proposed.

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