O presente texto pretende debruçar-se sobre o desenvolvimento das novas tecnologias de informação e comunicação (TIC’s), fazendo a sua contextualização no panorama sui generis que é a Administração Pública, referência ao seu entendimento e à sua utilidade, aspetos positivos e negativos daí decorrentes, bem como, possíveis estratégias de otimização da sua implementação. Pretende-se, de igual modo, referenciar o fenómeno de digital divide, num período de clara exigência de envolvimento cívico, confiança e escrutínio do apparatus administrativo.
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