Keywords
small and medium enterprises
mid-level managers
the Mekong Delta
How to Cite
Abstract
The study aims to investigate factors impacting work motivation of managers of small and medium enterprises in the Mekong Delta. Two phases of the study were conducted: qualitative research and quantitative research. Methods in the data analysis process of the study include:(1) evaluating the scale's validity and (2) testing the value of the scale by Exploratory Factor Analysis (EFA). Varimax rotation method was used; (3) re-testing the reliability of the scale with Cronbach's Alpha coefficient after removing inappropriate items; (4) using Pearson correlation coefficient test to measure the relationship between variables; (5) using Multiple Regression Analysis; (6) using Anova test and T-test to assess whether or not there is a difference; (7) using Descriptive Statistics approach. According to research findings, all factors in the model, including job characteristics, as well as emotional competence, which consists of emotion recognition, emotion use, emotion understanding, and emotion control, all have a positive effect on mid-level managers' motivation at work in small and medium-sized businesses in the Mekong Delta. The research findings also demonstrated the significance of emotional competence to job motivation, which in turn affects mid-level managers' performance. The four elements of emotional competence each have an impact on work motivation.
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