Real estate websites
Client experience
Client interest development
Client perceived flow
Increase client intentions

How to Cite

Alflayyeh, S. ., & Abdul Naeem, H. (2023). QUALITY OF REAL ESTATES WEBSITE, CX, PERCEIVING FLOW, CLIENT INTEREST DEVELOPMENT AND INCREASE CLIENT INTENTS . Lex Humana (ISSN 2175-0947), 15(2), 372–389. Retrieved from https://seer.ucp.br/seer/index.php/LexHumana/article/view/2495


This study aims to examine the relationships between quality of real estate website quality, client experience with websites, perceiving flow of clients, client interest development and increase in client intentions. Total 341 valid responses were collected from the targeted respondents and were empirically tested. Structural and measurement model were empirically tested through using PLS-SEM. Targeted sample includes the virtual visitors of the real estate websites and in person. Findings of this study confirm that real estate websites quality influences client experience, client perceived flow which in turn consequently influence client interest development and increase in client intentions. All the suggested constructs are not well understood in contemporary literature despite the implication for concerned authorities such as managers of the systems/websites. Contribution of this study included digital marketing, e-retailing and its importance



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